How old is too old for a brand new tyre?

[Vince2]

Just had a service and 2 new P0 tyres fitted and specifically asked very trusted indi, before saying yes, that I did not want old tyres. (New old stock). Had car serviced and took car away.
Next day checked date codes on tyres and they are 4118 and 4316. So nearly 1 and 3 years old!!
I really don't want to upset indi so wanted opinions before I speak to him tomorrow.
Do I say, 'we had the conversation, I said I wanted new tyres, replace them please'. Or am I being unreasonable?

 

[safrane]

Not at all... 12 months OK...Three years and they are going to be five six years old before expired or even older on the front.

 

[2b1ask1]

That is frustrating as you specifically asked, I’d be knarked if they were from his stock however he may have asked nicely for his wholesalers to supply him a matched pair of new stock and basically they stuck two fingers up at him. So I’m suggesting it may well not have been within his control. He should however have checked the dates and had that conversation with you before fitting them to see how you were about them.

I have asked Elite at Rainham the last four times I’ve needed a pair and they have shown me fresh matched pairs before fitting them.

 

[JonW]

I would raise it gently and see what his reaction is...

When I recently bought 4 new tyres for my car, I insisted on seeing the dot codes before they fitted the tyres... we started off with two matched pairs, but then one of the sidewalls split, so I’ve got three 2019s, and one from October 18...

 

[Vince2]

I was prepared to buy off internet and get them fitted but before buying I was going to insist on tyres ending with 19. I asked 'trusted indi' what he could do and he said 'he has a guy' who he's dealt with for years. This indi services only Ferrari and Maserati, mostly much more expensive than mine so I feel grateful that he services my car at all. (At a very reasonable cost too) I DO NOT want to upset him. See my position?

 

[Oneball]

1 year isn’t too surprising as a lot of the tyres are made in batches and not a constant stream of them.

Ask him politely if he knows one of them is from 2016. Most people don’t get offended if you’re polite.

 

[Zep]

You have to make a choice as to what you do, but an unmatched set with one two years older that the other is not what you asked for. If you point it out they will probably be mortified and sort it out straight away!

 

[Vince2]

And I've been out today and done about 100 miles on them.

 

[JonW]

Hmm - what I’m seeing is a subordinate relationship where you are already on the back foot...

The fact he services more expensive cars than yours is irrelevant. You are still a valued customer, and if he’s a genuinely good independent garage his reputation (and your repeat business) will be worth a lot more to him than a replaced tyre...

Raise it softly, see what he says, and if he shrugs it off then be honest about how you feel disappointed…

 

[Vince2]

You have to make a choice as to what you do, but an unmatched set with one two years older that the other is not what you asked for. If you point it out they will probably be mortified and sort it out straight away!

I'm hoping so.
I'll practice my conversation before calling!!

 

[Zep]

I'm hoping so.
I'll practice my conversation before calling!!

I have no doubt you will be fine!

 

[mjheathcote]

The new set of tyres I ordered from camskill were virtually still warm!
Well impressed with the cost/service, and, young age.

 

[cheshiremaserati]

Tell him to take them off anc order you a fresh pair. Keep your relationship professional. You have been shafted with those donkeys old tyres. Replace or refund is your position. Your indi should have rejected them from "the guy I have been dealing with for years"

 

[lifes2short]

come on don't be a sheep or be prepared to get fleeced, no matter how good the garage is, that's simply taking the p1ss in my book, they would be complete donkeys to get upset with a valid customer complaint, was thinking of a third animal to quote but cant be arsed

 

[Vince2]

come on don't be a sheep or be prepared to get fleeced, no matter how good the garage is, that's simply taking the p1ss in my book, they would be complete donkeys to get upset with a valid customer complaint, was thinking of a third animal to quote but cant be arsed

I'll gladly bite my nose off to spite my face but wanted to gauge forum opinion first before spitting my dummy out!
As Zep said, sure it'll all be fine.

 

[hashluck]

Unfortunately some tyre szes are pretty rare and sometimes especially in the manufacturer approved version (which is not something most worry about or adhere to) so I would just check general availability of the specific tyre make and size you requested in case it was all that was available. I just fitted four new tyres on a 2005 Audi and the only AO approved tyre in the OEM make (which I wanted to try and get for concours originality) there was one set in Europe! Had to take them and dated 2016 (even worse the tyres already on the car were pretty much as new with only 5K miles but were date code 2005!)

 

[Vince2]

Update. Spoke to indi guy yesterday and this morning who had then spoke to Pirelli direct. He says Pirelli tell him last batch they made was 4218 and 2 years before that. So my 4116 tyre was from the early batch and my 4218 was from last batch. I said, 'so all tyres fitted over last couple of years should have those number date codes?' He said, 'well yes i suppose'.
I told him I'm not happy with that but unable to catagorically refute it left him to go away and 'see what he could do' (at least get another 4218 so I get a matching pair.)
Question please.
Can anyone who's bought new Pirelli P Zeros 245/35 ZR 20 ( for front wheel GTS) over last couple of years please have a look at the date code on them and let me know what they are. If Pirelli are telling him the truth, they should all be either 4218 or 4116.
I need to know please.

 

[cheshiremaserati]

4218 is very possibly the last batch available. If you have already dtiven on them, put it down to experience and move on. He aint gonna change them. Next time, be present when new tyres are available and dont buy from that indi. You are gonna waste a lot of time trying to get him to change the 16 tyres for 4218 tyres.

 

[Wack61]

Tyres are classed as new for 5 years then have a 7-10 year lifespan after that.

I cant wait to get the P Zero off my mustang they're terrible when it's cold and damp


Tyre Safety: 5 Year Rule

Tyres are considered to be “new” and fit for retail up to 5 years from the date of production.

This is an industry standard based on the German BRV.

When in use, it is recommended that tyres are replaced when they reach 7 - 10 years old, (6 years in the case of caravans or trailers).

 

[Vince2]

4218 is very possibly the last batch available. If you have already dtiven on them, put it down to experience and move on. He aint gonna change them. Next time, be present when new tyres are available and dont buy from that indi. You are gonna waste a lot of time trying to get him to change the 16 tyres for 4218 tyres.

Not what I wanted to hear but you're probably right although I shouldn't have to accept the 16 year one surely? Specially as I initially asked for new not new old stock.