Rant Thread

[MarkMas]

I’ve just called EON to say my father in law has passed away, gave them the account number and said I’m on the death certificate and the executor.

The call centre operator in broken English told me “only the account holder can make changes”. Spent 30 minutes trying to explain to this person he was buried 10 days ago.

Eventually got transferred to a UK office to sort this out, I can now see why people get peed off with these outsourced offices.

Most utilities etc have a 'bereavement department', often outsourced (but to specialists), and they are usually (in my experience) pretty good. But you have to find a path to them through the usual call centre drone. Or it is worth a bit of searching. For example:

https://www.google.co.uk/search?source=hp&q=EON+bereavement+office&oq=EON+bereavement+office

• Our Bereavement Support Team is available Monday – Friday 8am – 8pm, Saturday 8am – 6pm:
• Phone: 0333 202 4841
• Email: bereavementsupport@eonenergy.com

 

[GeoffCapes]

The thing I've decided to rant about is a disappointing and marked decline in the quality of womans' underwear. The slow death of stockings in daily use is a sad thing. No wonder our planet is going to **** in a handcart. Bring back stockings and save the planet. Or at least give half its population something to rejoice in.

Your post evoked fond memories of an ex-girlfriend who much preferred wearing stockings and suspenders to tights.
Jeez, I now feel old, that was 23 years ago when I was 23!

 

[redsonnylee]

Most utilities etc have a 'bereavement department', often outsourced (but to specialists), and they are usually (in my experience) pretty good. But you have to find a path to them through the usual call centre drone. Or it is worth a bit of searching. For example:

https://www.google.co.uk/search?source=hp&q=EON+bereavement+office&oq=EON+bereavement+office

• Our Bereavement Support Team is available Monday – Friday 8am – 8pm, Saturday 8am – 6pm:
• Phone: 0333 202 4841
• Email: bereavementsupport@eonenergy.com

Tks- I did call this number but seemed to have been routed to the inexperienced lot first. Hopefully they will update their knowledge database so this won’t happen again.

 

[midlifecrisis]

Does anyone know of a UK number for BT, I need to renegotiate the contract and I want to speak to someone with authority to do a deal. Not someone who has to stick to a script.

 

[Zep]

Does anyone know of a UK number for BT, I need to renegotiate the contract and I want to speak to someone with authority to do a deal. Not someone who has to stick to a script.

How big is this contract?!

 

[Felonious Crud]

Does anyone know of a UK number for BT, I need to renegotiate the contract and I want to speak to someone with authority to do a deal. Not someone who has to stick to a script.

I use a BT business account and always manage to reach an empowered human. Otherwise just phone to cancel. That usually works.

 

[Bluey55]

Hi my name is bluey55 has any one had dealings with KJBparts

 

[CatmanV2]

Hi my name is bluey55 has any one had dealings with KJBparts

Wrong thread. Nearly, although probably fair under the circumstances.

Do a quick search, there's a whole thread on him...

Here you go, for a starter

https://www.sportsmaserati.com/index.php?threads/beware-kjb-parts.23167/

C

 

[zagatoes30]

Hi my name is bluey55 has any one had dealings with KJBparts

Be careful as Chris says there are a number of threads on here with tales of woe

 

[GeoffCapes]

Does anyone know of a UK number for BT, I need to renegotiate the contract and I want to speak to someone with authority to do a deal. Not someone who has to stick to a script.

I can put you in touch with someone who does commercial phone contracts if you like?

 

[midlifecrisis]

I can put you in touch with someone who does commercial phone contracts if you like?

This is purely domestic, trying to get a better deal on Broadband and BT Sports just in time for the new MotoGP season. They have to beat £39 from EE...and I don't want to tallk to a non UK person who just reads off the script, BT have a deal for £36 but with a £44 set up fee. They can waive the fee as I'm already a customer, just keep everyting as is and charge me less.
I bet they mess it up!

 

[Scaf]

Self Assessment!!
Well I was feeling very proud of myself completing my tax return before the deadline especially as the calculation said they owed me the best part of £600.

Then I get a letter for the “self Assessment” office to they have calculated my tax using the exact same figures as the on line system but worked out I owe them the best part of £3000.

Accountant friend has checked and they are correct, which means the online calc is wrong ....

What a waste of my time

 

[Felonious Crud]

Self Assessment!!
Well I was feeling very proud of myself completing my tax return before the deadline especially as the calculation said they owed me the best part of £600.

Then I get a letter for the “self Assessment” office to they have calculated my tax using the exact same figures as the on line system but worked out I owe them the best part of £3000.

Accountant friend has checked and they are correct, which means the online calc is wrong ....

What a waste of my time

The filthy fecking dogs!

 

[FIFTY]

Some idiot tapped the off side rear arch of my wifes Mercedes CLS on a roundabout

She was turning right in the left hand lane of the roundabout (no road markings, 3 exit roundabout off a slip round with a filter lane to turn left) and some idiot in a shitbox ford crossover understeers into her while trying to get in front

Details are exchanged insurers made aware... Ford idiot now is claiming that she changed lanes and drove into him and wants some money to fix and tiny scratch on his bumper (vs the dent on the merc which needs PDR). I was in the car and she was all the way on the outside of the lane

My question is how legit is it turning right on the left lane of this roundabout... Everyone does it there but is it ilegal? The exit has room for two cars but the outside lane tapers into the inside.... I have scoured various websites and the highway code which suggests if there are no road markings then you can proceed ahead in either lane and did not pull into the Ford the must have understeered/ran out of talent

So what do you guys think? Even in th3 screen shot from Google earth the truck is turning right from the left lane

 

[CatmanV2]

Personally I'd say 'not at all' (mostly because you're not going ahead, but right...)

I'm guessing YMMV. In any event, I hope it gets sorted

C

 

[Wack61]

Self Assessment!!
Well I was feeling very proud of myself completing my tax return before the deadline especially as the calculation said they owed me the best part of £600.

Then I get a letter for the “self Assessment” office to they have calculated my tax using the exact same figures as the on line system but worked out I owe them the best part of £3000.

Accountant friend has checked and they are correct, which means the online calc is wrong ....

What a waste of my time

One year I got 3 letters from the tax office

1 I owed them nothing
2 they owed me £1500
3 I owed them £1500

Guess which one was right .

 

[GeoffCapes]

Some idiot tapped the off side rear arch of my wifes Mercedes CLS on a roundabout

She was turning right in the left hand lane of the roundabout (no road markings, 3 exit roundabout off a slip round with a filter lane to turn left) and some idiot in a shitbox ford crossover understeers into her while trying to get in front

Details are exchanged insurers made aware... Ford idiot now is claiming that she changed lanes and drove into him and wants some money to fix and tiny scratch on his bumper (vs the dent on the merc which needs PDR). I was in the car and she was all the way on the outside of the lane

My question is how legit is it turning right on the left lane of this roundabout... Everyone does it there but is it ilegal? The exit has room for two cars but the outside lane tapers into the inside.... I have scoured various websites and the highway code which suggests if there are no road markings then you can proceed ahead in either lane and did not pull into the Ford the must have understeered/ran out of talent

So what do you guys think? Even in th3 screen shot from Google earth the truck is turning right from the left lane

View attachment 65561

Same thing happened to my dad. The insurers did it ‘knock for knock’.
Basically all costs are split 50/50 unfortunately. Loss of ncb unless protected.

 

[GeoffCapes]

Self Assessment!!
Well I was feeling very proud of myself completing my tax return before the deadline especially as the calculation said they owed me the best part of £600.

Then I get a letter for the “self Assessment” office to they have calculated my tax using the exact same figures as the on line system but worked out I owe them the best part of £3000.

Accountant friend has checked and they are correct, which means the online calc is wrong ....

What a waste of my time

Got a letter from them paying me £551.31.
Unexpected to say the least!

 

[FIFTY]

Same thing happened to my dad. The insurers did it ‘knock for knock’.
Basically all costs are split 50/50 unfortunately. Loss of ncb unless protected.

It happened just off the roundabout. Im surprised he didn't rear end us but rather front of his wheel arch grazed the back of the merc rear wheel arch as he under steered off the roundabout trying to get ahead... there was traffic in front of the merc so couldn't gas away from him as he lost control

The tap happened where the arrows meet. The red is the merc and blue ford idiot

 

[Scaf]

Very difficult to tell not knowing that roundabout.