The return of S21YDR

[Gullible]

Well the car came back from Maserati and the findings were that the car was a "good un":
Service is now up to date:
Clutch is 25% worn!!
Kiss point is 8.0mm!!
A resistor on the cooling fans has gone.
Fuel cap seal is missing.
Shock absorber rubber boot has “damage†(small rub)
The wipers blades are not Maserati.
A Front disk has some very fine heat cracking…?
An exhaust rubber is split.

What I am slightly amazed at is this….
The kiss point could have been set to correct whilst on the computer?
The resistor could have just been replaced?
The fuel seal could have been replaced.
Perhaps an advisory call on the front disk would have been appropriate?
What does it matter that the wiper blades are not Maserati?


Further to the exhaust replacement.
The estimate was 1 ½ hours for fitting the replacement .thats 45 minutes per side to undo one bolt and prize on 2 rubbers per side.I think could do that in about 10 minutes max especially if the car was on a ramp.
So 1 ½ hours charged at £148.00 per hour.
So the service is done ,I am considerably lighter in the wallet and …Hang on…they forgot to stamp the book!

Anyway the car is almost done now.
Its just waiting on the main seal and the carpets (on order) and the exhaust fitting (which I shall do after buying some drive up ramps)
I am a little worried at 25% clutch wear in 3500 miles and think the kiss point could be a part of the problem.
Regards,
adam

 

[Andyk]

Great news Adam..Bet your mind is now at rest. I could have been warse mate it could have had 80% clutch wear. 25% is nothing really. So all you now nee dto do is enjoy it throught he good weather.

 

[Gullible]

yeh but what about that kiss point?

 

[Emtee]

Can't understand why they didn't re-set the kiss point Adam as it's well outside the range stated to me. I believe it's 4.7 to 5.1 and my understanding is that this range is a requirement. I'd take it back and get them to fire up the SD2. At 8mm, you must be feeling it in the change? smooth but slow? Kangarooing?

 

[urbanmaser]

Kiss point is way out...........I agree with Emtee

 

[Gullible]

Can't understand why they didn't re-set the kiss point Adam as it's well outside the range stated to me. I believe it's 4.7 to 5.1 and my understanding is that this range is a requirement. I'd take it back and get them to fire up the SD2. At 8mm, you must be feeling it in the change? smooth but slow? Kangarooing?

That was my point emtee,why on earth didn`t they reset it?
The guy said to me the kiss point was 8.0mm and i said "i think its supposed to be around 5mm isnt it?
He said yes something like that and i said "couldnt you reset it?" it maust be playing havoc with clutch wear"....He said youll have to wait for the service manager to come back from holiday next week and ask him.
I am starting to wonder at the sevice levels here after all £1500 for some fluid changes seems a lot.
what do you get for a main service at 31.500?
whats supposed to be done?
anyone?????

 

[lozcb]

yeh but what about that kiss point?

Miles is spot on Adam , remember Adam the clutch % is only an approximate guide, re the Kiss point, from personal experience now i would only have this done whilst driving the car , with the tech in the passenger seat and the sd2/3 linked up , ,out on test you'll be able to find the best setting that suits you , rather than you adjusting your driving style to suit the change , makes sense eh .

Also make sure the petrol cap seal definately gets done soon as , the slightest air pressure leak will bring up a CEL on the dash ,

Windscreen wipers , different people different strokes but many rate the Tesco one believe it or not rather than OEM or Bosch

Thats exactly why we have developed the tech side of this forum with the how too's to save owners the big bucks on the smaller items , if you can wave a spanner occasionally its more in the tank

regards loz

 

[lozcb]

That was my point emtee,why on earth didn`t they reset it?
The guy said to me the kiss point was 8.0mm and i said "i think its supposed to be around 5mm isnt it?
He said yes something like that and i said "couldnt you reset it?" it maust be playing havoc with clutch wear"....He said youll have to wait for the service manager to come back from holiday next week and ask him.
I am starting to wonder at the sevice levels here after all £1500 for some fluid changes seems a lot.
what do you get for a main service at 31.500?
whats supposed to be done?
anyone?????

All to often at main dealers , there are not too many people who know how to use the sd2/3 to its fullest extent , most can use it to diagnose but to administer software changes you need someone who is really conversant with it , Myles of Emblem or Roberto of Grimaldi are by far the best in the Country when it comes to setting up the cc box or clucthes on these cars , they make it look easy but then they know them backwards , many main dealer techs are simple flying in the dark with sd2/3 set ups

regards loz

 

[Gullible]

what exactly is a CEL?
THe service guy did say he was surprised that the seal missing was not showing a fault on the dash.
I have since been advised that thre seal is not availablke alone and thats a good £100 for a new petrol tank cap.
Hmm i feel a call to the breakers again.

 

[Emtee]

Hi Adam, As far as I'm aware they have not serviced your car to the correct specification as laid out by the manufacturer, as clutch check / re-set is a service item. I'll check this specifically when I get home and can look through the service manual . The clutch range is 4.7 to 5.1. Within that range, there's driver preference, but outside of that range, the car ain't serviced.

 

[conaero]

Adam, when a new clutch is fitted it wont read 0% more like 20%, its only a guide.

My only concern it that someone has buggered about with the kiss point to hide the wear, but that is just the sceptic in me.

All in all, it could have been a lot worse, get the CC software upgraded also, dont pay for it, demand its done as a part of the service and point out that you requested the kis point be reset to 4.9 but the technician was unable to do it, his fault not yours.

You have to stand firm with these main dealers, otherwise they will have your pants down!

Cant wait to see this car Adam, its gona be a minter by the time you have finished, how about the 1st of July at the Malt Shovel?

 

[lozcb]

what exactly is a CEL?
THe service guy did say he was surprised that the seal missing was not showing a fault on the dash.
I have since been advised that thre seal is not availablke alone and thats a good £100 for a new petrol tank cap.
Hmm i feel a call to the breakers again.

CEL is a Check engine light its the yellow orange light of an engine on the dash cluster which is the last light to go out when you start the engine

breaker or eurospares once again will be your best friend

regards loz

 

[Gullible]

Yeh i am going to make them do it right if i can.
I did ask about the software and they said all recalls have been done and the software is up to date.
If i want this confirmed though i will have to part with another £50
RE clutch ,Lancasters fitted a New spigot,Thrust bearing, flywheel and cluch complete with all parts as needed in september 2009 and i have had this confirmed by them.
It was done at 32,000 miles approx and the car is at 35550.
I was originally worried that the clutch may not have been done but lancasters have assured me it was.
I have asked for this in writing and they are sending it out to me.
I am now confident that the service is up to date and the clutch has been replaced.
The windows are now behaving as they should and the heated seats and electrics seem to be working fine.
The air con is now functional and the NIT is doing everything it should do.
I have completely redone tyres that were given 2 extra coats of primer for durability and then fitted with a brand new set of Vredestein ultrac sassanta tyres all round.
Its just the exhaust,rechrome tthe grill and the carpets and this Kiss point to do now.
Happy days!!!
Re the meet i am going to try to make this one if i can and a thursday is good for me.
I will see what the distance is looking like but i would provisionally say yes.
adam

P.s CEL yeh i get it.
I had one fault witht the car and that was the airbag light that the dealer got HR Owen to clear.

 

[lozcb]

Having confirmed the clutch was done at Lancasters , has anyone mentioned to you that it can be quite normal to have the Kiss/pis points reset once the new clutch is bedded in approx 500m miles


regards loz

 

[Gullible]

No but i will mention it to them next week.

 

[Emtee]

Hi Adam, Just checked the service schedule and interestingly it doesn't specifically mention clutch wear and clutch settings, however as this has always been checked during my services, including a wear report and kiss point reading, I have to assume that it's covered within..

'controls and adjustment systems in general...'

 

[Gullible]

Yes i think they should have done it.
I am not entirely sure what i was expecting in this service.
I have had the oil filter and pollen done within a month ago so told them that that was not due and not to do it.They didn`t like that but why change the stuff when its just been done?
I guess they changes gearbox oil and other stuff?
did they do sparkplugs and things?
anyone have a breakdown of what got replaced or changes on a major 31,500 service?
thanks
Adam

 

[conaero]

Adam, think the grille is polished stainless, not chrome, so that should be even easier to fix.

As for exhaust, I would really consider going for the Larinis mate.