Log on problem.

[CatmanV2]

Odd. We're on Virgin

C

 

[StuartW]

It must just be our area then - we have had no end of problems since they passed over to Talk Talk initially, just before they were hacked - timing is everything!

 

[conaero]

I have been with Virgin Media since broadband came into being but they recently ditched us and passed us onto Talk Talk. TT have now decided that they don't wish to continue with rural broadband and have moved us over to Fleur Telecom (?) and I have had many problems with email hacks and internet drop outs - it's like going back to the dark ages - but with no cable access living where I do, we have very little choice

What sort of 3/4G signal do you have? 4G is so fast this might be the way to go? Being rural though I am expecting not good signal?

I get 4GB per month which is more than enough and with an iPhone you can turn on personal hotspot and share your connection over WIFI.

 

[StuartW]

I don't get 3 or 4G in the house, my Vodafone package is enabled and the phone works a treat in the appropriate areas, just not at home.
I can live with the lack of speed but the email hack and emails not being received was a real issue. I have just switched to Gmail and so far, so good

 

[conaero]

If you want an email account I can give you a sportsmaserati.com one for free if you want.

 

[StuartW]

If you want an email account I can give you a sportsmaserati.com one for free if you want.

Thank you Matt, that's very kind but I think I'm sorted now with the Gmail address and have just completed the arduous process of letting all of my contacts know the new details - I have not changed my email address for what must be 15 + years

 

[D Walker]

I am on virgin too and could not log pick up the site at all last night

All I got was "The server is not responding"

 

[conaero]

I am on virgin too and could not log pick up the site at all last night

All I got was "The server is not responding"

But now I take it you can?

Can you keep a mental log of when this happens, if it's during peak times it's probably down to over demand at your ISP/Virgin.

It is only virgin customers that are affected.

 

[D Walker]

But now I take it you can?

Can you keep a mental log of when this happens, if it's during peak times it's probably down to over demand at your ISP/Virgin.

It is only virgin customers that are affected.

Matt - I am at work now - checked first thing this morning and was same - before I left - so 6am ish!!

 

[drewf]

I get many periods of SM 'server not responding' Matt, from the PlusNet connection in Lincs, the EE 3G/4G phone and Orange ADSL in the Alps. Not sure it's limited to just Virgin customers.

 

[daverichardson]

My Plusnet has behaved impeccably so far

 

[drewf]

I don't get 3 or 4G in the house, my Vodafone package is enabled and the phone works a treat in the appropriate areas, just not at home.
I can live with the lack of speed but the email hack and emails not being received was a real issue. I have just switched to Gmail and so far, so good

Have you checked who else will supply ADSL Stuart? I only recently was able to upgrade from a grim 1.5M to 20M in the village, with no changes to any of the local BT infrastructure other than some snazzy cards in the exchange box about 9km away. Neighbour was on BT, told by them it wasn't possible to upgrade... His phone cable comes from the very same pole as mine. A call to PlusNet and he's now getting 18M in his house. Result!

 

[StuartW]

Have you checked who else will supply ADSL Stuart? I only recently was able to upgrade from a grim 1.5M to 20M in the village, with no changes to any of the local BT infrastructure other than some snazzy cards in the exchange box about 9km away. Neighbour was on BT, told by them it wasn't possible to upgrade... His phone cable comes from the very same pole as mine. A call to PlusNet and he's now getting 18M in his house. Result!

I wouldn't even know where to start as I have never looked into it - something to add to my to do list

 

[drewf]

I wouldn't even know where to start as I have never looked into it - something to add to my to do list

30s should do it. Try here for one easy option

 

[StuartW]

Sounds good Drew - thanks very much.
I'll take a look at what I have with Fleur right now and see how it compares
Cheers

 

[conaero]

I get many periods of SM 'server not responding' Matt, from the PlusNet connection in Lincs, the EE 3G/4G phone and Orange ADSL in the Alps. Not sure it's limited to just Virgin customers.

When it goes down, can you do a check or Urbys website on my other server with that host: www.urbantropics.co.uk

 

[drewf]

Yep - will keep an eye on it and let you know.

I have suspicions what I'm seeing from time to time is a DNS resolution problem.

 

[Hexadex]

I've been with Virgin for 10+ years now speeds are amazing, apart from a vpn tunnelling prob that lasted approx 4 hours on monday, all good now. Ps that's connected over wifi.

 

[drewf]

That's excellent! Used to have Virgin at the house in Yorkshire, after they took over the NTL franchise. Couldn't fault it - solid service, similarly high speeds, worked well. Sadly no cable or fibre close enough to this place to get that sort of speed, but the 20M will do.

As an aside, when I opened the account in the Alps, the service provider was deeply ashamed at only being able to provide an 80M service... Deeply ashamed. Try telling that to BT.

 

[Hexadex]

That's excellent! Used to have Virgin at the house in Yorkshire, after they took over the NTL franchise. Couldn't fault it - solid service, similarly high speeds, worked well. Sadly no cable or fibre close enough to this place to get that sort of speed, but the 20M will do.

As an aside, when I opened the account in the Alps, the service provider was deeply ashamed at only being able to provide an 80M service... Deeply ashamed. Try telling that to BT.

Agree with you there, although the uplink could be quicker, Yeti gets 20 up.