Maybe I got a rouge employee dealing with my case who’d been previously signed off too many claims, who knows.
All I know is, and I told them as much, I will tell anyone I ever get into conversation with about secondhand cars to never use their product, and also emplore them to pass on the same information to anyone they may come across considering a warranty too.
In my experience of Warrantywise, never give them a penny, leave the money in your account, and put it towards any repairs you may need.