The factory are definitely showing good interest in supporting our older cars, but I think we need to ask the right questions to the right people.
For example, I took a spare ECU which had a fault with me to Modena to see if it could be repaired. There is no output to the fuel pump from it currently. The very helpful Classiche manager has contacted the electronics expert that worked on these at the factory and he is collecting it this afternoon to see if it can be repaired. It's not a certainty but is an excellent sign.
It is also interesting to note that mine is the first 2.8 Biturbo spyder they have certified but they have done one 2.0, a Biturbo 222E, one 2.24, three Shamal and one Ghibli Cup. It sounds as though the more they get through the workshop the more resources they will have to throw at improving the support network.
Mine has passed the certification process and is just awaiting the new AC compresor so that it can be fitted.