A shout out

[Felonious Crud]

Paul who has been there forever is still there as well as Karen who does all the admin and bookings (who has been a massive help over the years)...

Glenn left and is the Estate Manger for my neighbour and Ian and his Dad have done a load of building and maintenance work for me over the years...

Service is less personalised to be honest but that is generally the way of the world for big corporates now...

Ian was a rockstar and from my point of view it went downhill after he left. Unlike the rates, which literally doubled. £200+VAT. Pah! Not on my debit card, you don't. Karen, as you say, is superb. Best customer service of any of the front of shop team, including all of the sales team.

That's a good reminder about Ian. I have his details from after he left. I should get back in touch with him. Have you been happy with his work? If his standards now are half as good as when he was at Lancaster then he'll be too good for this creaky old drum.

 

[StuartW]

Lancaster Colchester usually.

That's who did the prep on my Nuvola car but that was almost 5 years ago now so I don't know who he uses now.
He was also happy for me to use my local MD for warranty work to save me having to get my car back to him. As has been said, an excellent service from Nuvola

 

[DaveT]

Great to hear this. Bought my first Maser from Nareman 12 years ago and service was excellent and a nice guy too.

 

[Templar]

Bought my GTS from Slades Garage, Penn, Bucks two years ago. Great guys to deal with and they service Ferrari's and Maserati's. Good for me as I am only a 10 minute walk away. Currently they have three GTS' for sale. If any one is interested check their website but don't get side-tracked by all the exotica they have for sale.