hilts uk
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Order for Macan placed Jan 2014. Told to expect car in September 2014. Order locked down in November 2014 for January delivery. Dealer still has no idea when the car will arrive but looks like late Feb or more likely early March - so looks like a 6 month delay compared to original target delivery.
I called the dealer today to find out what is happening and they said they have only 2 cars through this month and they have zero visibility on how many cars they can expect in the months ahead. Seems Porsche UK just doesn't tell them what is going on and they only get visibility on a car when the database which is linked to factory shows the car has finished production.
To make matters worse they called me today to tell me that I will have to pay an extra £969. As from 1st Feb Porsche are increasing the base list price of the car and so any orders included in the system will be caught. In reality the price rise only impacts people who have opted to delete the 3rd year warranty and assistance as this will now be included in the basic price. It seems that many people (including me) where deleting these options and no doubt it is a profitable little add-on for Porsche so they are now insisting on it.
The contract T&C's say that while the customer can't change anything Porsche prices if there has been an unforseen event so I intend to challenge them on it.
I have to say so far the experience with Porsche has been poor. No visibility over delivery date and now they effectively jacked up the price. It smacks a little of complacency given there is such a long waiting list for their cars.
The only positive is that the cars are trading still at a decent premium so you get depreciation free driving.
I called the dealer today to find out what is happening and they said they have only 2 cars through this month and they have zero visibility on how many cars they can expect in the months ahead. Seems Porsche UK just doesn't tell them what is going on and they only get visibility on a car when the database which is linked to factory shows the car has finished production.
To make matters worse they called me today to tell me that I will have to pay an extra £969. As from 1st Feb Porsche are increasing the base list price of the car and so any orders included in the system will be caught. In reality the price rise only impacts people who have opted to delete the 3rd year warranty and assistance as this will now be included in the basic price. It seems that many people (including me) where deleting these options and no doubt it is a profitable little add-on for Porsche so they are now insisting on it.
The contract T&C's say that while the customer can't change anything Porsche prices if there has been an unforseen event so I intend to challenge them on it.
I have to say so far the experience with Porsche has been poor. No visibility over delivery date and now they effectively jacked up the price. It smacks a little of complacency given there is such a long waiting list for their cars.
The only positive is that the cars are trading still at a decent premium so you get depreciation free driving.
