Update time. I've had various conversations over the past week trying to get to the bottom of what's going on. I have spoken to the MD of the motor factors and today I had a long conversation/moan to the MD of the manufacturers. In short, somebody messed up the order at the beginning which has created the delay. They appear to have tried to gloss over the error and therefore I've been getting little/poor information since.
I have copied the body of the email I received today from the MD below:
Dear Mark,
With reference to our earlier conversation.
We are very sorry regarding the extended delivery delay of the initial stock. The order was given to us by you last November, but it looks like we underestimated the development time required for both part numbers. The discs are now in production and will be shipped to your delivery point around the 20th May, the order will be complete.
Thank you very much for your patience and understanding, but because these particular references are high carbon specification, together with the other requirements this has also added to the delay.
I have copied in Graeme and Clive who will ensure Neil is kept up to date.
Best regards,
I'm not happy about the further delay - I have 2 cars which need these discs - but there's nothing that can be done at this stage to speed up the delivery. It's now being closely monitored at the very top of the company, so I have been given assurance that the date now provided is absolute. They have offered to help with the distribution of the discs from London, so I will do my very best (hopefully with the help of a few members on here) to get them to everyone as quickly as possible. I will not place the second order until we have taken delivery of the first and are completely satisfied.
My apologies to everyone who is waiting for these, please be assured I am doing my very best to complete the order and have our cars fitted with shiny new upgraded brake discs that cost a fraction of the OEM versions! Subsequent orders will take significantly less time to complete as there will be no development time included.
If anyone is unhappy with the above and wants a refund please contact me directly by PM and I will refund you in full immediately.