Cardiff Maserati-New Dealer

[Skid1769]

Popped in to the new Maserati Dealer today in Cardiff just to have a look and enquire about servicing costs. The servicing department is not open until I believe he said March sometime, a brief chat was had and they seem to be doing well already, cars are being sold very quickly, an 08 GT was only on their forecourt for a week. They haven't had a big opening yet, planning to have one when the new Ghibli is unveiled. The big shock was their hourly rate, £120 p/h.??? wtf. Is that normal...I never paid that much at Swindon, even though the Cardiff dealership is closer, it might be cheaper to go to Swindon....lol.

Anyway, just thought I would spread the news as they don't really seem to have promoted themselves too well for whatever reason. he even thought my 3200 GT was a 4200...??????

Cheers

Stuart

 

[Andyk]

Stuart, didn't realise they where open yet...Must pop down.......

When Dick Lovett Maserati was in Cardiff they also charges £120 an hour and that was a number of years ago.....You pay for that expensive coffee and bone china they give you while you're waiting ..... Stupid money to pay for labour but new Maseratis are expensive and I suppose they think if you can afford to buy one you can afford £120 an hour......

 

[Andyk]

Oh dear just seen your 3200/4200 comment.....Hmmmm......Thats not good....But then what do they teach new dealers.......GT/Ghibli/QP probably.....He wasn't a car fan then.

 

[hukent]

They were a bit clueless when I called in the other week!

 

[Parisien]

Typical.....you can get them to price match....even in Belfast C Hursts who refused to price match, reduced their hourly rate........


P

 

[bigbob]

To be fair if you are only vaguely into cars, the front and profile of the 3200/4200 are the same and on a red 3200 the boomerangs are hard to see.

 

[philw696]

To be honest if your in the south west I have now found Carrs down in Exeter to be exceptional if you want to keep the main dealer paper trail going and really nice people. Phil.

 

[Andyk]

Dick Lovett Swidon if it was me.....Have respect for those guys.

 

[lofty]

£120 per hour sounds a lot but it's not that much different to the likes of BMW/Audi.In real terms you pay much more than that per hour to service a Maserati.Anyone know how long it takes to do a two year service on GranTurismo?

 

[philw696]

Dick Lovett Swidon if it was me.....Have respect for those guys.

I too have respect for DL and certainly good to us forum owners. For me though a little too corporate and for me as the poor boy on tour prefer a more laid back approach and Carrs fit the bill for me and you still get a great Italian coffee in nice China. Just my opinion though.

 

[Simonfryan]

I also popped in to the new Cardiff dealer (arrow) yesterday afternoon.

I think he said that the service dept opens on 17th Feb. I asked if they'd have any experienced Maserati service technicians there and he said they were being trained in Modena now. Doesn't inspire confidence unless you have a current model really...

I was also surprised at how small the showroom is - tiny!

Agree with the comment made about the fact that they don't seem to be promoting themselves much in the local area (yet).


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[Andyk]

Will have to pa a visit and mention SM to them....

 

[Contigo]

I see absolutely no reason to go to a main dealer for servicing when there are so many good specialists who live,sleep and breath these cars on a daily basis and literally know way more about these cars than any dealer who simply plugs in a diagnostic tool and let's the machine tell them what is wrong.

 

[bigbob]

I see absolutely no reason to go to a main dealer for servicing when there are so many good specialists who live,sleep and breath these cars on a daily basis and literally know way more about these cars than any dealer who simply plugs in a diagnostic tool and let's the machine tell them what is wrong.

It all depends on age. Certainly no need for a 3200/4200 but for the newer cars, some specialists are not too familiar, do not get the software updates and don't give the reassurance that buyers of £50k+ cars want.

 

[Andyk]

As BB has said no need for a 3200/4200 or even GS these days but a GT is a must for resale....Early ones are now 7 years old but the don't look it and still are percieved as a new car so I think I would still take an early GT for now...PLus the specialist hasn't really got their hands on the GT yet so I would say the dealer knows the cars better....

 

[Simonfryan]

I have no problem with specialists - actually I think most probably do a better/more thorough job than most main dealers would be likely to. But I want to get the stamp in the book as many other people seem to think that main dealer servicing is necessary and I don't want it to be an issue when it comes to resale later.


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[Simonfryan]

Also, just to add, when I spoke to Dick Lovett before Xmas they were quoting similar prices to Emblem for an annual service - I imagine they're hungry for the business..


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[Andyk]

I know that the servicing side of the business was a worry to DL back last year when we visited so es they do tend to match prices....Which is good.

 

[dem maser]

Indie do a better job but on newer cars you have to go dealer

 

[Skid1769]

I did mention the forum to them so hopefully he will be prompt and get himself sorted.