I am also having similar problems with KJB, I'm currently 125 euros out of pocket with little hope of getting my money back, when I first used him he was very efficient but has been anything but this time. Despite him telling me that the parcel had been sent I still have not received any goods nor been refunded. It is very difficult to get him to respond to messages despite the fact that he has plenty of time to keep posting on his FB page. I would imagine he is having financial difficulties but there is no excuse for lack of correspondence.