RussBird82
Junior Member
- Messages
- 75
Morning all,
Hopefully this is the appropriate thread, please advise it not.
Just after a quick bit of advice to put my mind at ease. Had the car in for some work and MOT Wednesday/Thursday, consisting new thermostat, gearbox oil change and handbrake adjustment. By all accounts the thermostat was original so on the side of caution the rad fans were removed to safely remove the bolts, a relatively invasive job I imagine? All mechanical work completed to satisfaction and MOT passed with only one advisory (the notorious handbrake). FYI The MOT was carried out at another nearby garage so the car was at two sites while not in my posession. I'm not familiar with the MOT garage and although it looks a bit back alley on street view they don't have any bad reviews and it doesn't look like it would have been parked anywhere that Joe public would brush past it.
Issue I have is that the car had a full detail in August at significant expense and more recently some additional repair work thanks to Autoglass compromising the ceramic coating when wiping down the A pillars. When I dropped the car off it was nigh on immaculate as not been driven since leaving the detailers a couple of weeks ago. However when I collected yesterday I instantly noticed significant marring over the front end of the car, wings, headlights, rear bumper, door shuts in addition to several grubby fingerprints on paint and glass. At first I thought it had been put through a car wash although on closer inspection it's only in certain areas. I really need to wash it to make a full assessment which unfortunately I can't do until Monday, but my question is how do I go about tackling this? I'm not expecting recompense but if the damage is as bad as I fear it may be another £500-700 (ball park estimate, possibly cheaper if I can get it done for cash) to put right as it's a black car and these marks stand out like a sore thumb against the unaffected areas. I appreciate it may sound pedantic and I'd like to keep the garage on side as I've no issue with their mechanical work and expertise, but I reluctantly feel I need to raise this with them as I would have expected a bit more care/attention given the exotica they work on day in day out. For all I know they spilled something and thought they were doing me a favour wiping the front end down with a tack cloth as I appreciate it's a car garage not a beauty salon. Any thoughts, opinions or advice on this? Just kicking myself for not saying anything when I dropped it off, as in I'd rather they leave any spills, smudges warts 'n all as opposed attempt to remove them. Looking at their Facebook page it would appear they do on occassion wash customer cars but whatever was done to mine seemingly took place with the bonnet up as that's largely unaffected.
Additionally it begs the question whether these ceramic coatings are actually any good as other than some pretty water beading I've experienced next to zero scratch resistance and any rectification seems a much bigger issue than just using a glaze and wax. Brand used is 'Autobead'
Hopefully this is the appropriate thread, please advise it not.
Just after a quick bit of advice to put my mind at ease. Had the car in for some work and MOT Wednesday/Thursday, consisting new thermostat, gearbox oil change and handbrake adjustment. By all accounts the thermostat was original so on the side of caution the rad fans were removed to safely remove the bolts, a relatively invasive job I imagine? All mechanical work completed to satisfaction and MOT passed with only one advisory (the notorious handbrake). FYI The MOT was carried out at another nearby garage so the car was at two sites while not in my posession. I'm not familiar with the MOT garage and although it looks a bit back alley on street view they don't have any bad reviews and it doesn't look like it would have been parked anywhere that Joe public would brush past it.
Issue I have is that the car had a full detail in August at significant expense and more recently some additional repair work thanks to Autoglass compromising the ceramic coating when wiping down the A pillars. When I dropped the car off it was nigh on immaculate as not been driven since leaving the detailers a couple of weeks ago. However when I collected yesterday I instantly noticed significant marring over the front end of the car, wings, headlights, rear bumper, door shuts in addition to several grubby fingerprints on paint and glass. At first I thought it had been put through a car wash although on closer inspection it's only in certain areas. I really need to wash it to make a full assessment which unfortunately I can't do until Monday, but my question is how do I go about tackling this? I'm not expecting recompense but if the damage is as bad as I fear it may be another £500-700 (ball park estimate, possibly cheaper if I can get it done for cash) to put right as it's a black car and these marks stand out like a sore thumb against the unaffected areas. I appreciate it may sound pedantic and I'd like to keep the garage on side as I've no issue with their mechanical work and expertise, but I reluctantly feel I need to raise this with them as I would have expected a bit more care/attention given the exotica they work on day in day out. For all I know they spilled something and thought they were doing me a favour wiping the front end down with a tack cloth as I appreciate it's a car garage not a beauty salon. Any thoughts, opinions or advice on this? Just kicking myself for not saying anything when I dropped it off, as in I'd rather they leave any spills, smudges warts 'n all as opposed attempt to remove them. Looking at their Facebook page it would appear they do on occassion wash customer cars but whatever was done to mine seemingly took place with the bonnet up as that's largely unaffected.
Additionally it begs the question whether these ceramic coatings are actually any good as other than some pretty water beading I've experienced next to zero scratch resistance and any rectification seems a much bigger issue than just using a glaze and wax. Brand used is 'Autobead'
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