Parisien
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Guys, that is the really annoying thing though........without going over my previous post on this thread, why should we always have be the ones who bend over backwards?
Unrefutable facts..............sorry if I am a bit black and white on this issue guys..............maybe am a bit simplistic towards these issues too!
1. We are talking about the most fantastic marque imaginable.
2. Working within with the most wonderfully appointed premises and automotive environments.
3. Handing over our pride and joy to foremen, technicians, mechanics who've had all the best training available (assuming too they are well enough paid/motivated).
4. Paying a small fortune per hour for them to get routine work and occasionally something a bit more complex, plus they have the best systems to make an excellent diagnosis.
5. Having the back up of a huge multi-national company, who should be at the cutting edge of customer/client - service/satisfaction.
And yet, they cock-up, fail miserably to diagnose, fail to take responsibility, try to charge you a kings ransom for the privilege ........and then and only then when the client makes a big fuss or threaten court action, eventually correct things...........
Am I missing something here..................or are my expectations....................too stratospheric????????????
Just my opinion guys...................
Unrefutable facts..............sorry if I am a bit black and white on this issue guys..............maybe am a bit simplistic towards these issues too!
1. We are talking about the most fantastic marque imaginable.
2. Working within with the most wonderfully appointed premises and automotive environments.
3. Handing over our pride and joy to foremen, technicians, mechanics who've had all the best training available (assuming too they are well enough paid/motivated).
4. Paying a small fortune per hour for them to get routine work and occasionally something a bit more complex, plus they have the best systems to make an excellent diagnosis.
5. Having the back up of a huge multi-national company, who should be at the cutting edge of customer/client - service/satisfaction.
And yet, they cock-up, fail miserably to diagnose, fail to take responsibility, try to charge you a kings ransom for the privilege ........and then and only then when the client makes a big fuss or threaten court action, eventually correct things...........
Am I missing something here..................or are my expectations....................too stratospheric????????????
Just my opinion guys...................
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