Help - Dealer Issues for mates son

[D Walker]

Hi all,
Looking for some advice for my mates son, Hr bought an 07 Astra VXR from a dealer, its been back twice for various issues but its still not sorted, now they are saying that there is nothing wrong with it and its his problem, It has a 3 month warranty and I think he has had it 6 weeks. They are refusing to refund his money or take the car back.

I think I saw a thread on here with advice for someone along similar lines but I couldn't find it.

Any help / advice appreciated.

Dave

 

[conaero]

You need to reject the car.

I don't know how this is done and I am sure someone will be along shortly to tell you how.

Did they pay for any of the car on a credit card? If so, the Credit Card company will take over the whole case to a satisfactory resolve in favour of their client.

 

[outrun]

Call Phil Harmer at Stormcatcher legal. Tell him Hi.

 

[D Walker]

Cheers Phil, have passed it on