Does main dealer service history actually add value to the sale price?

slay

Member
Messages
409
I am sure this must have been asked before...

I am not convinced that Maserati main dealer does not necessary do a better job in servicing the car, but do people actually prefer to buy cars with main dealer service history?

It is probably an indication of the owner willing to spend more to look after the car, does it actually add value though?

I need to have the 3rd service and not sure if I should “preserve” the main dealer service history, I did that on my Granturismo S for all 4 services. What are your thoughts ? Do you believe that a car with main dealer service history to be in a better condition than one that does not?
 

Andyk

Member
Messages
61,126
I think it depends on what marque you are buying. Some buyers of certain marks are more picky than others. For me it's more about the car being serviced when it needs to be rather than all main dealer. But if not main dealer it would need to be a recognised specialist for these type of cars.
 

Lavazza

Member
Messages
1,060
Not so sure. Do stamps
In the book and same pen colour for a
Load in a row indicate a service history. Only if backed up bye receipts for said services.
Increasingly, fewer cars seem to come with a strong paper history. In part, I suspect GDPR is to blame...handing over docs with previous owners personal info?
 

Wattie

Member
Messages
8,640
Well having seen some of the potential corrosion on cars serviced and looked after by main dealers on another thread I’m beginning to wonder.......
 

Wattie

Member
Messages
8,640
My BMW is an entry on the idrive system no service book or receipts at all.
This is probably fairly common nowadays but beware.
My first car in Oz was an Alfa purchased through a main dealer. The Mileage on the car was 27000kms but at its last service it was incorrectly entered online thru the dealer as 72,000kms.
After owning it for 18months I tried to sell it (circa 33000kms) and of course everyone who did the background history check thought it had been clocked.
An buyer just happened to mention his concerns, otherwise I’d have been none the wiser!

A 100% legit low mileage car turned basically into a clocked POS and it was a fecking nightmare to get corrected due to the total ******** re privacy/ information and the fact that I had to prove it wasn’t my error to someone sitting on a centralised Information system who didn’t give a toss.
 

mjheathcote

Centenary Club
Messages
9,037
This is probably fairly common nowadays but beware.
My first car in Oz was an Alfa purchased through a main dealer. The Mileage on the car was 27000kms but at its last service it was incorrectly entered online thru the dealer as 72,000kms.
After owning it for 18months I tried to sell it (circa 33000kms) and of course everyone who did the background history check thought it had been clocked.
An buyer just happened to mention his concerns, otherwise I’d have been none the wiser!

A 100% legit low mileage car turned basically into a clocked POS and it was a fecking nightmare to get corrected due to the total **** re privacy/ information and the fact that I had to prove it wasn’t my error to someone sitting on a centralised Information system who didn’t give a toss.

I agree, with mine having the service pack not even a receipt to back it up.
I'm sure, especially in years to come long after I've moved it on, there will be a black market in generating a service history and uploading onto the idrive, if not already.
I was only looking a few days ago and there is a company that upgrades BMW and others. A common one is swopping the analogue dashboard for the latest all black hybrid digital dashboard. Straight swop and code in the new dashboard... with identical odometer recordings. How do they do that then? Is the odometer recordings stored in the dashboard, or the main ecu?
 

zagatoes30

Member
Messages
20,908
Service history (dealer or otherwise) is just one of many things to check when buying a car. Main dealer you would expect all genuine parts and also tends to point to a car maintained regardless of cost but the same could be true of a decent indie. It's all about building up a rounded view of any purchase where condition, mileage, PPI, paperwork are all key parts of the any deal.
 

TimR

Member
Messages
2,731
If your buyer insists on service history, then it is of value...
Main dealer service history isnt necessarily better than an indy service.
Id not put it past main dealers to skim on the work whilst charging for items in order to disguise the omission Im afraid...

Overall, its not a simple question and revolves around the marque, the car's age & the level of service involved.
The condition of the vehicle, and proof thereof. Weigh that against the costs and I guess you're heading in the right direction...?
 

philw696

Member
Messages
25,377
If your buyer insists on service history, then it is of value...
Main dealer service history isnt necessarily better than an indy service.
Id not put it past main dealers to skim on the work whilst charging for items in order to disguise the omission Im afraid...

Overall, its not a simple question and revolves around the marque, the car's age & the level of service involved.
The condition of the vehicle, and proof thereof. Weigh that against the costs and I guess you're heading in the right direction...?
The reason I left working for Maserati in New Zealand was for exactly that.
The only Honorable manufacturer I have worked for is Toyota and I'm a Technician of 40 years hands on.
 
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Wattie

Member
Messages
8,640
The reason I left working for Maserati in New Zealand was for exactly that.
The only Honorable manufacturer I have worked for is Toyota and I'm a Technician of 40 years hands on.
Well that kinda says it all.
Phil, certainly in his Southern Hemisphere experience Saw it all, whistleblower?
honour above paycheque.
Respect.
 
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philw696

Member
Messages
25,377
Well that kinda says it all.
Phil, certainly in his Southern Hemisphere experience Saw it all, whistleblower?
honour above paycheque.
Respect.
Cheers Wattie.
All was Good when we were Torino Motors Auckland Maserati but we were bought out by the Winger Group and from day 1 I knew it was going to be Bad.
I could really spill the beans especially as I probably won't be going back to NZ even though I'm a permanent resident.
As I'm a Gentleman I will not do that but sad to say profits come first.
 

conaero

Forum Owner
Messages
34,626
To answer your question, you have to spin it the other way round:

Would a part main dealer then specialist service history stop you paying market value for a Maserati?

For me, finding the right car in the right condition and service history, be it main dealer or specialist is more important to me.
 

dem maser

Moderator
Messages
34,243
My AC came with full HR Owen service record and no expense spared......Very unreliable and spent the first year with HR Owens rectifying some work.
Eventually i lost patience with them when they did not take the radiator out to do the cambelt and they broke the hose and rad as a result and the car was leaking fluids literally on the way home after i spent 3k with them!
Emblem looked after it from there on and it was sorted and never gave me problems again.
To answer, main dealer means nothing to me and id mucchw rather an indie who cares about their reputation than a main dealer who employs kids anyway
 

Raffles

Member
Messages
130
Lots of variables I think.

Age, mileage and condition even before the cost considered.

Far too many cars are sold with false history, or ‘duplicated’ service history.

10 second eBay search;

bbaecb1646ff70fee0cab59afc37fffb.jpg


Imagine what this is like for marques such as Audi, Ford, Toyota, Ect.

Full dealer history, in my opinion is not required once the warranty has ended. After which, a reputable specialist is preferred. A good file of work history invoices is a proper bonus. Main stealers mostly want the revenue.

My own experience with my local main dealer is that they no interest at all in a 10yr old car. Actually they tried their hardest to sell me the wrong part. Why would I want an exclusive grill on my GT? Glad I checked the box before driving away.

Stamps don’t always equate to the history of the car.


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