keith
Member
- Messages
- 638
Completely off topic apart from as a result of the events that took place my car (DS3) was broken into.
Visiting Asda store in Wembley, I was accused of shop lifting and physically assaulted by the security guard. His reason for suspecting me was because I was leaving the store via the entrance door I/O the exit door!
He asked for my receipt, which I had lost, he then told me to prove I had purchased the goods by showing him the transaction on my phone.
I told him to be careful not to accuse me of shop lifting, and he kept on assisting I showed him my phone. I refused and asked him to get the store manager, and at that point I asked for his name, and told him I would write it down at his desk. He began shouting to get away from his desk, and he physically assaulted me almost knocking me to the floor! At this point his colleague appeared, and I said to his colleague that he would be witness to what had unfolded. The guard accused me of assaulting him, and I asked for the CCTV footage to be reviewed.
The acting store manager arrived, and asked if he could buy me a coffee at the attached McDonald's. The manager straight away said he could see I wasn't a shoplifter.
I explained the events and asked what compensation I can expect. He offered me £5.00, which I explained having been assaulted, shouted at, and accused of theft with no valid grounds was completly unacceptable and the matter will need to be referred to the regional manager or Asda h/o.
Whilst this unfolded over the course of an hour, as I said above, some 'low life' decided to break into my car, looking for anything of value.
Whilst the break-in is not directly attributable to ASDA, I would be interested in other contributors thoughts on what would be fair recompense for the security guards outrageous behaviour.
Visiting Asda store in Wembley, I was accused of shop lifting and physically assaulted by the security guard. His reason for suspecting me was because I was leaving the store via the entrance door I/O the exit door!
He asked for my receipt, which I had lost, he then told me to prove I had purchased the goods by showing him the transaction on my phone.
I told him to be careful not to accuse me of shop lifting, and he kept on assisting I showed him my phone. I refused and asked him to get the store manager, and at that point I asked for his name, and told him I would write it down at his desk. He began shouting to get away from his desk, and he physically assaulted me almost knocking me to the floor! At this point his colleague appeared, and I said to his colleague that he would be witness to what had unfolded. The guard accused me of assaulting him, and I asked for the CCTV footage to be reviewed.
The acting store manager arrived, and asked if he could buy me a coffee at the attached McDonald's. The manager straight away said he could see I wasn't a shoplifter.
I explained the events and asked what compensation I can expect. He offered me £5.00, which I explained having been assaulted, shouted at, and accused of theft with no valid grounds was completly unacceptable and the matter will need to be referred to the regional manager or Asda h/o.
Whilst this unfolded over the course of an hour, as I said above, some 'low life' decided to break into my car, looking for anything of value.
Whilst the break-in is not directly attributable to ASDA, I would be interested in other contributors thoughts on what would be fair recompense for the security guards outrageous behaviour.