2b1ask1
Special case
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Morning all.
Why is the insurance taking so long to pay Newton ?
People like us are good customers.
This is an extra policy (the main policy has paid already to the agreed value without argument), when I took the insurance out I was offered and took out A cover for excess £1,000 cover so I opted for a £1,000 voluntary excess. Additionally I took out another that pays 25% of the value of the vehicle in the event of a total loss. This is the policy that is dragging on, they are now arguing they are covering market value not agreed value, either way it is academic as my agreed value was slap bang in the market value range any way. I think they are just stalling.